Terms of sale

These Terms of Sale ("Terms") apply to all purchases made from Broken Rosary LLC ("we," "us," or "our") through our website.

By placing an order, you agree to these Terms, and to our Terms of Service, which include a binding arbitration provision and a class action waiver.

1. Orders and acceptance

All orders are subject to acceptance and availability.

An order is not confirmed until you receive a shipping confirmation email. We reserve the right to:

• Refuse or cancel any order
• Limit quantities per customer
• Cancel orders suspected of fraud or unauthorized activity

If your order is canceled by us after payment, you will be refunded to your original payment method.

2. Pricing and payment

All prices are listed in USD unless otherwise stated.

We reserve the right to change pricing at any time without notice.

Payments are securely processed through third-party providers (Shopify Payments, Stripe, PayPal). By placing an order, you confirm that you are authorized to use the payment method.

3. Shipping

We ship to the United States, Canada, the United Kingdom, and Australia.

Shipping times are estimates and not guaranteed. Delays may occur due to carrier issues, customs processing, or high-volume periods.

Once an order is shipped, we are not responsible for delays caused by the carrier.

4. International orders

For international orders, duties, taxes, and import fees may apply and are the responsibility of the customer.

We are not responsible for customs delays or additional fees incurred.

5. Returns and exchanges

Due to the intimate nature of our products:

• All panties and thongs are final sale and cannot be returned or exchanged.
• Bras are eligible for store credit only. We do not issue refunds to the original payment method.

To request a return, start a return in our returns portal within 14 days of your ship date for U.S. orders, or 30 days of your ship date for international orders.

A return fee is deducted from your store credit: $15 for U.S. returns, $35 for international returns. Original shipping costs are non-refundable. Store credit expires 90 days after it is issued.

Eligible items must be unworn, unwashed, and in original condition with all tags attached and in their original packaging. Every return is reviewed individually, and we reserve the right to deny any return that does not meet these conditions. If a final sale item is sent back to us, it cannot be returned, exchanged, or credited.

Questions about a return: orders@brokenrosary.com.

6. Order issues

If your order arrives damaged, incorrect, or missing items, contact us at orders@brokenrosary.com within 7 days of delivery with your order number and photos. If the error is ours, we will resolve it at no cost to you and no fee will be applied.

7. Risk of loss

Once your order has been handed off to the shipping carrier, risk of loss transfers to you.

We are not responsible for lost or stolen packages marked as delivered, or for incorrect shipping information provided at checkout.

8. Limitation of liability

To the fullest extent permitted by law, Broken Rosary LLC shall not be liable for any indirect, incidental, or consequential damages arising from the purchase or use of our products.

9. Contact

For questions regarding your order or a return:
Email: orders@brokenrosary.com

For privacy or legal questions:
Email: support@brokenrosary.com

Business Name: Broken Rosary LLC