Privacy policy

Broken Rosary LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our website (the "Site").

1. Information we collect

Personal information

We may collect the following information when you interact with our Site:

• Name
• Billing and shipping address
• Email address
• Phone number
• Order details (items purchased, order history)

Payments: Payments are processed by third-party providers (Shopify Payments, Stripe, PayPal). We do not store full credit card numbers.

Automatically collected information

We may automatically collect:

• IP address
• Browser and device information
• Pages viewed, referring URLs, and interactions on the Site

2. How we use your information

We use your information to:

• Process and fulfill orders
• Communicate with you about your order and customer support
• Send marketing emails and SMS (where permitted by law or with your consent)
• Personalize and improve our Site and customer experience
• Detect and prevent fraud or misuse

3. Sharing your information

We do not sell your personal information for money. We do share certain information with advertising partners for marketing and measurement, which may be considered "selling" or "sharing" under California law. You can opt out at any time using the Do Not Sell or Share My Personal Information link in our footer.

We share information with trusted service providers only as necessary to operate our business, including:

• Shopify (e-commerce platform and hosting)
• Payment processors (Shopify Payments, Stripe, PayPal)
• Shipping carriers (to deliver your orders)
• Email and marketing platforms (Klaviyo, Mailchimp)
• Advertising partners (Meta/Instagram, Facebook, TikTok, Google) for marketing and measurement

These providers are contractually obligated to protect your information.

4. Cookies and tracking technologies

We use cookies, pixels, and similar technologies to:

• Keep the Site functioning
• Understand usage and performance
• Deliver and measure advertising

We may use tools such as Google Analytics and advertising pixels from Meta, TikTok, and Google.

You can manage cookies through your browser settings, or through the Cookie Preferences link in our footer. Where required by law, we will request your consent before using non-essential cookies.

5. Data retention

We retain your information for as long as necessary to:

• Fulfill orders and provide services
• Comply with legal, tax, and accounting obligations
• Resolve disputes and enforce agreements

Order records are typically retained for up to 7 years for legal and tax purposes. Marketing data is retained until you unsubscribe.

6. Your privacy rights

Depending on your location (including California, Canada, the United Kingdom, Australia, and the EEA), you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion
• Object to or restrict certain processing
• Opt out of marketing communications

California residents may also request information about data disclosures and request deletion under the California Consumer Privacy Act (CCPA/CPRA).

To exercise your rights, contact us at support@brokenrosary.com.

7. International transfers

Because we operate in the United States and serve customers internationally (United States, Canada, United Kingdom, Australia), your information may be transferred to and processed in the United States. We take steps to ensure appropriate safeguards are in place where required by law.

8. Minors

This Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

9. Third-party services

Our Site may link to or integrate with third-party services. These providers have their own privacy policies, and we encourage you to review them.

10. Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the Internet is completely secure.

11. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact us

If you have questions or wish to exercise your privacy rights, contact us at:

Privacy and legal: support@brokenrosary.com
Orders and returns: orders@brokenrosary.com
Business Name: Broken Rosary LLC